This edition: Statistical Process Control
The video program for this lesson provides a look at how the methodology of applied statistics is used by businesses to ensure the quality and timely delivery of their products and services. The video features real life examples of managers using this methodology to examine the day-to-day operations of their businesses. Two of the segments feature Quest Diagnostics, a medical testing company you met earlier in the lessons introducing statistics and tests of significance. In this video, you?ll see how Quest Diagnostics uses descriptive statistics in its evaluation of the workflow involved in performing its medical diagnostic tests in order to ensure timely and accurate results. The video also includes an introductory segment describing how such methods came to be developed as a way to improve output and the quality of goods produced in post-war Japan.